Need to speak
with someone?

Whether you're unsure which appointment type to choose, having trouble completing an online form, or just need reassurance about the process, our team is trained to help in a calm, supportive, and confidential manner.

For clinical concerns, our clinicians will always be happy to help during your consultation. For everything else, please don't hesitate to contact our support team. We are committed to providing accessible, reliable, and patient-centred support—whenever you need us.

Support Agent Illustration

Need help?

Email

Email us

Send us an email and our support team will reply within 24 hours.

Telephone

Call us

Speak directly with our team for general or booking support.

FAQs

Browse our help center to find quick answers to common questions.

Online GP Services app — welcome screenOnline GP Services app — video consultation with a UK GP

Mobile app

Your GP, in your pocket

Download the Online GP Services app and get trusted medical care wherever you are.

  • Book and manage appointments in seconds
  • Video consultations with UK GPs on the go
  • Prescriptions, fit notes & referrals in-app